Contact Us

We want to hear from you!

Wherever you are in your bikepacking journey, we have a 5-star customer support team standing by to answer your questions and help you reach your goals.

Mailing Address:

     12255 Heatherstone Pl - Carmel IN 46033 


     +1 317 975 0995 


Product Returns and Deliveries

     484 E. Carmel Drive - Industrial Suite 223 - Carmel IN 46032

Our Las Vegas location is a shared warehouse that picks, packs, and ships our orders.  Sorry, you can't pick up your Jefe gear in person there, you'd likely bump into a robot rather than our friendly customer service folks!